742 Vandalia St, St Paul, MN 55114
742 Vandalia St, St Paul, MN 55114
Effective Date: October 13, 2026
Velora Towing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or contacting us about our towing services.
This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit https://veloratowing.com/ or communicate with us.
By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will obtain it as required.
We may collect the following categories of information, depending on how you interact with our website and business.
If you contact us or request information about our services, you may provide information such as:
Your name.
Email address.
Telephone number.
Vehicle information relevant to your service request.
Pickup and destination addresses.
Details about your towing or roadside assistance needs.
Other information you voluntarily provide in your communications.
Please avoid submitting unnecessary sensitive personal information through our website.
When you visit our website, certain technical information may be collected automatically, including:
IP address.
Browser type and version.
Device and operating system information.
Pages visited and time spent on the website.
Referring website or page.
General website usage and diagnostic information.
This information may be collected through server logs, cookies, analytics tools, or similar technologies, depending on the tools configured on our website.
We may use collected information for legitimate business purposes, including:
Responding to inquiries and service requests.
Communicating with customers about requested towing services.
Coordinating pickup locations, destinations, and vehicle details.
Providing customer support.
Operating, maintaining, and improving our website.
Monitoring website performance and identifying technical problems.
Protecting our website and business against fraud, misuse, and unauthorized activity.
Complying with applicable legal obligations.
Managing customer feedback and resolving complaints.
We will use personal information only as permitted by applicable law.
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and support security.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.
Where required by applicable law, we will provide appropriate notice and obtain consent before using nonessential cookies or similar technologies.
Velora Towing does not sell personal information in exchange for money.
We may disclose information in the following circumstances, subject to applicable law:
Service Providers: To hosting providers, website maintenance providers, email services, analytics providers, and other vendors that help operate our business.
Service Coordination: To relevant service personnel when necessary to fulfill a customer’s towing or roadside assistance request.
Legal Requirements: When disclosure is required by law, regulation, court order, or lawful governmental request.
Safety and Protection: When reasonably necessary to protect our rights, property, customers, or others from fraud, security threats, or unlawful activity.
Business Transactions: In connection with a merger, acquisition, restructuring, or transfer of business assets, where permitted by law.
We do not authorize service providers to use personal information for purposes unrelated to the services they perform on our behalf, except as otherwise permitted by law.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and satisfying legal obligations.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
When information is no longer needed, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements.
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted through the internet.
Depending on where you live and the laws that apply, you may have rights regarding your personal information, including the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Obtain a copy of certain information in a portable format.
Object to or request restrictions on certain processing activities.
Withdraw consent where processing is based on consent.
Appeal certain privacy-related decisions, where applicable.
Not be discriminated against for exercising applicable privacy rights.
To submit a privacy request, contact us using the information provided below. We may need to verify your identity before responding and may be permitted or required by law to deny certain requests.
Our website and towing services are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 through our website. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action where required by law.
Our website may contain links to third-party websites, including mapping services and other external resources.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of those websites before providing personal information.
If you are a Minnesota resident, you may have additional privacy rights under applicable Minnesota law, including the Minnesota Consumer Data Privacy Act, depending on whether the law applies to our business and the information involved.
Where applicable, these rights may include access, correction, deletion, data portability, and the ability to opt out of certain types of personal data processing.
You may contact us to submit a privacy request or ask questions about how we handle personal information. We will evaluate and respond to requests in accordance with applicable law.
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or legal obligations.
Any revised version will be posted on this page with an updated effective date. We encourage visitors to review this page periodically.
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us.
Business Name: Velora Towing
Address: 742 Vandalia St, St. Paul, MN 55114
Email: [email protected]
Website: https://veloratowing.com/
Business Hours: Daily, 7:00 AM – 10:00 PM